VFSMarkets Trading

What is VFSMarkets?

VFSMarkets is an international Forex broker. We offer trading services in currencies, commodities, shares, stocks and indices.

How do I begin to trade?

You firstly need to open an account on our website. The registration process is pretty straightforward. However, if you experience any problems, our support team is always here for you. Once you’ve registered, you can fund your account and get ready to trade.

What are the benefits of trading with VFSMarkets?

With VFSMarkets, you get a reputable broker that is fully committed to fair trading practices and has invested heavily in education, ensuring that our traders are given every opportunity to improve themselves.

What are the options for trading?

With VFSMarkets you can trade various financial instruments such as currencies, shares, commodities, indices and also Cryptocurrencies. In order to get more information on our assets, click here.

Do you offer swap-free accounts?

Yes, we do. Please contact us in order to switch your account to swap-free or Islamic account.

How do I withdraw funds?

You can submit a withdrawal request from the “Withdrawal” tab of your profile page. Please do not forget to fill in the comment box for your withdrawal request. Make sure that your free margin, as well as all applicable payment charges, exceeds the amount specified in the withdrawal request.

I don’t know how to trade – where can I learn Forex?

Learning Forex is not an easy process, due to the fact that every trader is different. However, VFSMarkets offers various Forex learning tools that will help you start your trading journey, from videos and webinars to signals and training courses. To learn more, click here.

How do I calculate margin level percentage?

The formula is:
Margin level = (Equity/Used Margin) X 100

Are there any trading promotions I can use?

VFSMarkets offers a number of different promotions to its clients, including promotions to those who want to learn Forex, use trading signals, and so on. To find out more about our promotions please click here.

What is leverage?

Leverage means using a small collateral amount for opening a large transaction – for example a 100:1 leverage allows you to open a transaction of $100,000 using collateral of $1,000 only. Your leverage determines both your potential loss and your potential gain. Trading with the use of leverage can maximize profits as well as losses.
For example; in the transaction of $100,000 using only $1,000 in the collateral, a 1% movement in the market may lead to a 100% gain or to a 100% loss; leveraging is what makes the Forex market both dangerous and exciting.

When can I trade?

You may trade during all international trading hours, from Sunday at 23:00 GMT to Friday at 22:00 GMT.

Demo and Real Account

Is there an expiration date for a Forex demo account?

If your demo account is inactive for 30 days, it will expire. We kindly ask you to use your account from time to time.

Is the demo account binding in any way?

No. The objective of a Forex demo account is to provide you with trading tools to test the Forex market in general, and the use of VFSMarkets trading systems in particular, with no risk to you. We invite you to open your demo account now.

What do I need to do in order to open a real Forex account?

In order to open a real account, simply register, provide us with the relevant documentation and fund your account.

What documents do I need to open an account?

You will be asked to submit your documentation during the registration process:

  • A copy of your passport/ID, including your photo in color showing; full name, date of birth, passport/ID expiration date and passport/ID number.
  • A utility bill showing your full name and full address.
  • A copy of your credit card with only the last 4 digits showing, clearly stating your full name and the card expiration date.

Can you tell in advance what would happen to a specific currency rate?

Currency rates change rapidly and they are very difficult to predict. Technical and Fundamental analysis increases the probability of correct forecasting, but there isn’t any specific method in the market that will ensure correct forecasting of all currency movements.

Can I open several accounts?

Yes, you can open a number of accounts.

Is there any money transfer or Forex account fees?

No, we don’t charge any unnecessary fees.

What’s the minimal transaction size?

The minimum transaction size is 1000 base units or 0.01 lot.

Where can I find account statements?

You can create your own statements on request via the platform.

What is the spread?

The spread is the difference between the buying and the selling price of a currency pair.

Registering and Open Account

Why do I need to provide a copy of my ID and other documentation?

VFSMarkets is a Forex broker and we are required by law to confirm the identity of all of our traders. For this reason, we are asking from you to provide us with the relevant documentation. These steps are taken to protect both our traders and the company.

Why am I asked about my experience during registration?

Generally speaking, the more we know about your level of experience, the more we can help you trade effectively. Keep in mind that traders have different levels of trading expertise and thus, may need different tools and support to trade.

Why am I asked for personal information during registration?

We ask for your personal information in order to confirm your identity, which is required by law.

How do I make sure that what I submit is acceptable?

The documentation is uploaded during the registration process. Afterward, it is checked by our compliance team. We will notify you about any missing documentation. Also, if you know that some required documentation is missing, you can upload them at a later stage.

Where can I see all the information that I have submitted?

You can see all of your submitted documents in the VFSMarkets trader dashboard.


How do I make a deposit?

You can make a deposit into your VFSMarkets account with a credit/debit card, Trustly, Neteller, Wire Transfer and more. You can make a deposit via VFSMarkets dashboard.

What’s the minimum deposit amount?

The minimum deposited amount is $100, with leverage of up to 100:1

What if I want to make a deposit by a third-party credit card?

VFSMarkets does not allow deposits made by a third-party credit card. If you’ve made a withdrawal, it will be credited to the card used when making a deposit. Your account name and the name appearing on the credit card must be the same.

Do I have to pay any fees when depositing?

No, there are not any extra charges.


How can I withdraw my money?

You can withdraw your funds by completing a withdrawal request via VFSMarkets dashboard. You may withdraw funds at any time.

How long does it take for the money to be withdrawn?

VFSMarkets complies with all relevant regulatory requirements and as such all withdrawals are processed within 24 hours. Please note that funds can take longer to reach you depending on your withdrawal method.

Do you charge anything for withdrawals?

No. There are no charges when making a withdrawal. However, any charges required by your bank for the transfer are solely your responsibility.

Is there a different method I can use when withdrawing money and not the one I used for deposits?

No, you can only withdraw your money via the method you used when making a deposit.


What if I want to become an IB?

Even though there are no strict rules, VFSMarkets will need to take several factors into consideration in order to ensure comfortable partnership conditions for both parties involved. To find out more about the benefits of becoming an IB, visit our Introducing Broker page. Alternatively, you can contact us by email at ib@vfsmarkets.com

I have an idea for cooperation – what should I do?

We’d be happy to look further into your proposal. Please contact us via email: ib@vfsmarkets.com

Can I link to the VFSMarkets website from my own website?

If you want to add a link to VFSMarkets to your website, please contact us at info@vfsmarkets.com for our review.

Regulation and License

Where are my funds held?

All client funds are held in top tier banks in segregated accounts.

What about the security of my personal information?

We can ensure you that your personal details are kept secure. You can update your personal information at any time. We use SSL security systems to guarantee the full protection of your personal information.

Where are all your legal documents located?

You can find our legal documents on our legal page.